At 'Maz Mazák Vocal Studio' THE emphasis is on having Fun & Enjoying learning to Sing with ease & becoming the Best you can personally be!  To achieve this Harmony I have had to put in place some policies that make everything run smoothly for not only me but for all my students who are committed to themselves & their voice....Soo....Here's the Formal bit below. 

48-Hour Cancellation/Rescheduling Policy: 

Regardless of circumstances, private lessons not cancelled or rescheduled 48 hours before the start time will be charged at the full rate. Time is limited and advance notice is necessary to replace your time slot. 
Only cancel by texting or phoning as I may not get an email message in time. 

Note: 

Please do not come to a lesson if you are sick...not only is it not good for your voice but if I get sick then I cannot teach others. 

Gift Vouchers/Pre-paid Lesson Fees: 

In the event of a late cancellation or no-show, the pre-paid lesson fee will be forfeited. 

Gift Vouchers and Pre-paid lessons only valid for 1 month. 

Teacher Cancellation: 

If the teacher needs to cancel a lesson, a make-up lesson may be booked at a time that is mutually convenient. 

Holiday Lessons Are NOT Automatically Cancelled: 

Prior notice will be given when 'Maz Mazák Vocal Studio' is closed due to a holiday or special event.  Otherwise, please assume that lessons are scheduled as usual. 
If you wish to move or cancel your lesson due to a holiday, please see the 48-Hour Cancellation Policy. 

Tardiness: 

If you arrive late, your lesson will still end at the scheduled time. This loss of time will not be made up at another time. 
If you arrive on time but the previous lesson runs late, you will be given your full-allotted time. 
Please be on time, but try not to arrive before your scheduled lesson to limit disruption of the previous lesson. 

Turn-Around Time: 

All teaching time ends 3-5 minutes before the end of the session in order to allow for USB finalization/receipt of payment.